Privacy Policy

Last updated: 15 January 2026

This Privacy Policy outlines how VERUS VENTURE LIMITED ("we", "us", "our") collects, uses, stores, and protects personal data obtained from visitors ("you", "your") navigating Pixlstoryfoundry.forum. We are committed to protecting your digital privacy in compliance with applicable international data protection standards and regulations.

1. Data Controller Information

For the purposes of data protection regulations, the Data Controller is:

2. Lawful Bases for Processing

We rely on clear lawful bases depending on how you interact with our platform:

• Consent: When you voluntarily opt-in to non-essential performance cookies or contact us through our online portals. You have the right to withdraw this consent at any time.
• Contractual Performance: Necessary processing to assess, prepare, and deliver our physical vehicle detailing consultation schedules and maintenance frameworks upon your explicit request.
• Legitimate Interests: Necessary processing for our legitimate business interests, specifically monitoring security, validating form submissions, preventing automated spam, and improving the layout and user experience of our website.

3. Types of Personal Data We Collect

We only collect the minimum required data to process your requests and maintain a secure digital environment. This comprises:

• Identity Data: Full name, organizational affiliate, or business name (for fleet assessments).
• Contact Data: Email address, postal address (for fleet corporate invoicing), and electronic contact details.
• Vehicle-Specific Data: Make, model, year of manufacture, known vehicle paint history, clear-coat concerns, previous detailing work, and notes regarding interior use patterns (e.g., pet transport or spillages).
• Technical & Usage Data: Internet Protocol (IP) addresses, operating system specifications, browser configuration, referral paths, time-zone settings, and navigation duration on specific care guides.

4. How We Collect Your Personal Data

We gather data through several distinct pathways:

• Direct Interaction: When you fill in and submit our care advice forms, diagnostic selectors, or send us email inquiries directly.
• Automated Technologies: As you navigate through Pixlstoryfoundry.forum, our web servers and standard tracking codes compile technical data using cookies, session logging, and server-side tracking (subject to your opt-in consent).

5. How We Use Your Personal Data

6. Sharing and Third-Party Disclosures

We protect your personal data and do not engage in the sale, licensing, or monetization of your details for external advertising campaigns. Data is only shared under the following strict conditions:

• With trusted service providers (such as secure email hosts, web servers, and local operational databases) that operate under formal data processor agreements.
• When required by statutory law, court orders, or state regulatory bodies.

7. Data Security and Storage Location

All data processed through our contact forms is stored securely. We implement robust technical, administrative, and physical security measures—including TLS encryption protocols on all form submissions—to prevent data breaches, unauthorised access, or loss.

8. Retention Period

We do not store your data indefinitely. General enquiry data that does not lead to a physical inspection or detailing program is securely deleted or anonymized within six (6) months of submission. Customer accounts and diagnostic history records are kept for the duration of the operational partnership, and up to statutory periods following to satisfy financial and accounting auditing requirements.

9. Your Legal Rights

You hold comprehensive rights regarding your personal data. You may request to exercise any of these at any time:

• Right of Access: Request a complete copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate, incomplete, or out-of-date records.
• Right to Erasure ("Right to be Forgotten"): Request the complete deletion of your records where there is no overriding legal reason to continue storage.
• Right to Restrict Processing: Request that we suspend processing your data under certain parameters.
• Right to Object: Object to processing based on legitimate interests.
• Right to Portability: Request the transfer of your structured data to another digital platform.

To exercise any of your rights, please submit a request to: [email protected]. We respond to all valid requests free of charge within one calendar month.